Interview with Melania JARAVETE – HR Manager at Blue Air
Melania Jaravete and her team has recruited, since 2016, the entire staff of Blue Air, the largest Romanian airline, by the number of passengers transported. With a team of approximately 1,500 employees, on 9 bases in Romania, Italy, the UK and Cyprus, Melania talked to future cabin crew members about what a recruiter is looking for during the job interview and how candidates can offer the best first impression to significantly increase their chances of success. See also explained how important the way you see this job is and why Blue Air is like a family for its employees.
Melania began a visit to Jetav Flight Training, providing students with some essential details about the aviation industry and its jobs, pointing out that sometimes candidates start with a false or incomplete picture of what it means to be cabin crew. Cabin crew responsibilities are related to flight safety, and the members are, in fact, a guaranty in the eyes of passengers that everything in the airplane is properly supervised. At the same time, they are the strongest link between the company and the passengers, so the trainings are specially designed to ensure not only safety, but also passenger comfort and an enjoyable flying experience.
Asked about the qualities that a good cabin crew member should have, Melania Jaravete, Blue Air’s Human Resources Director, pointed out the attitude. This sets the tone of the whole mood in the airplane. It is very important that cabin crew members are calm at work, and that they show that they like what they do. Also, patience is essential in this profession and empathy creates a constructive relationship with passengers.
Towards the end of the meeting at the Jetav Academy, Melania Jaravete offered some recommendations for the interview, advising our students to avoid mentioning that among their expectations is the fixed schedule. Aviation means a flexible schedule and a lot of availability from the attendant.
It is completely different from an office job with a program from 9.00 to 18.00. Also, rest is very important in this profession and many forget to give enough importance to this aspect. Those who want an aviation career should remember, however, that there is no recipe for interviewing.What is important and an element that Blue Air emphasizes in its recruitment interviews is the authenticity and accurate information about the company that the potential employee applies. It is useful for the candidate to know some important elements about the company, the routes that fly, the age of the market. And the simplest research is done on the company’s website or in the press.
As for the ideal outfit for the interview, Melania also pointed out that if you are a person expressing yourself through fashion, you can do it even during an aviation interview. You have to remember, however, that not only the words you are saying will make the recruiter outline a clear picture of yourself, but also the body language, the posture, including the chosen outfit. It is important to consider the moment, the job you are aspiring to get and the people you will be facing. In the end, your image altogether must reflect that you acquire the values of the company you want to join.
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